All rewards (30% Off, 50% Off, Free Stay, and Free Munun Empanadas) are automatically applied to your next booking and cannot be chosen or redeemed at the guest's discretion.

Each reward is valid for 1 night only. For example, a 50% Off reward cannot be applied to a multi-night stay (e.g., 3D2N); it covers only 1 night of the booking.

The Free Munun Empanadas reward is limited to 4 pieces per redemption.

Rewards must be applied at the time of your next booking on lushabalay.com and cannot be combined with other offers or promotions.

Unused rewards do not expire, and the loyalty card remains valid indefinitely.

Rewards are non-transferable and have no cash value.

Guests must contact our Facebook page first to allow us to restructure the booking system at our end before the reward is applied.